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To schedule an appointment, please call (904) 565-1271. Our office is open on Monday through Sunday (and holidays) from 8:00 a.m. to 8:00 p.m. Easter, Thanksgiving, and Christmas we are open from 10:00 a.m. to 3:00 p.m.

For life threatening illnesses or injury, call 911 immediately.

When to Schedule an Appointment

Well Child Visits

  • Well Child appointments may be scheduled up to 6 months in advance.
  • Children under 3 years of age are seen at 2 days, 2 weeks, 2 months, 4 months, 6 months, 9 months, 12 months 15 months, 18 months, 24 months, and 30 months.
  • Annual exams are recommended for children 3 years to 19 years.
  • Other special age considerations.
    • The 12 month exam must be completed after the child has turned 12 months of age for immunization purposes.
    • Kindergarten examinations must be done after March 1st of the year your child will begin kindergarten.
    • 4 year old annual physical exams must be completed after the 4th birthday for the immunizations to be recognized for kindergarten enrollment.

Sick Visits

  • Call our office when your child is ill to schedule an appointment.
  • Give a brief statement of your child’s symptoms so that the appointment can be scheduled for the appropriate amount of time.
  • Bring medications that your child is taking.
  • All About Kids and Families often schedules sick appointments on the same day for urgent issues.
  • Each person in your family will need an individual appointment. Please let the scheduler know if you have multiple children/ individuals needing appointments. Each patient requires additional time and unexpectedly adding patients may cause delays.
  • We do not recommend coming to the office without an appointment. You will be required to wait until an appointment time becomes available.
  • Follow up appointments can be scheduled at the check-out desk immediately following your appointment.
  • All About Kids and Families is open on Saturdays and Sundays for your convenience.

What to Bring to Your Appointment

  • Medical History Form – This form is necessary to provide the “complete picture” of your child’s health to your provider. It requests information about your child’s home and school/daycare environments, as well as information regarding all health care received outside of our office. By gathering this information, it allows your provider to offer the best care possible for your child. We ask that you update this form once per year to ensure that the information is up to date.
  • Questionnaire for your child’s age – Your answers on this form are necessary to give your provider details about your child’s developmental skills, parent observations, and observations involving day to day activities. For ages 11 and over, there will be 2 questionnaires, one for the patient and one for the parent.
  • Insurance Card – At each appointment we will verify that your most current insurance information is on file.
  • Previous health/immunization records – If you have received health care outside of our office, updated copies of medical records (including immunization history) are necessary to provide the correct immunizations. You may bring these to our office or have your previous health care provider fax them to us at (904) 644-1733.
  • List of questions for your health care provider – We welcome any questions that you may have regarding your family’s health. Please keep in mind that an additional appointment may be necessary to address some of your concerns.


What to Expect at Your Appointment

Please allow an hour in your schedule to complete a well child examination.

  • Check in:
    • Arrive to check in 10 minutes before your appointment time
    • Review patient information for accuracy
    • Show insurance card
    • Pay co-payment and balances
    • Fill out any forms that are not already completed
  • Medical Assistant Staff will:
    • Measure vital signs and check height and weight
    • Review questionnaires and answer questions
    • Provide age appropriate education
    • Administer vaccines as recommended by your provider
  • Provider will:
    • Examine your child
    • Answer any further questions
    • Make clinical recommendations
    • Develop a plan for any ongoing care